The Sparkles values and respects your privacy. This Privacy Policy explains how personal information is collected, used, stored, and protected when you access or make a purchase from our website. This policy applies to all visitors, customers, and users of the website.
By using this website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Information We Collect
When you browse or interact with the website, we may collect certain types of information, including but not limited to:
Personal Information
This includes information you voluntarily provide when placing an order, creating an account, or communicating with us. Such information may include your full name, phone number, email address, billing address, shipping address, and order-related details.
Payment Information
Payment details are collected only to the extent necessary to complete transactions. The Sparkles does not store credit card or debit card information. All online payments are processed through secure third-party payment gateways. For Cash on Delivery orders, only delivery-related information is collected.
Technical Information
This includes IP address, browser type, device information, operating system, referring URLs, and website usage data. This information is collected automatically to help improve website performance and security.
2. Purpose of Information Collection
The information collected by The Sparkles is used strictly for legitimate business purposes, including:
• Processing and fulfilling customer orders
• Managing payments and delivery services
• Providing order confirmations and updates
• Maintaining internal records
• Improving website functionality and user experience
• Preventing fraudulent transactions
• Complying with legal and regulatory requirements
Personal information is used only for purposes directly related to providing our services.
3. Use of Cookies and Tracking Technologies
The Sparkles may use cookies and similar tracking technologies to enhance website functionality and improve user experience. Cookies allow the website to recognize your browser, store preferences, and analyze traffic patterns.
You may choose to disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
4. Disclosure of Information to Third Parties
The Sparkles does not sell, trade, or rent personal information to third parties.
Personal information may be shared only in limited circumstances, such as:
• Courier and logistics partners for order delivery
• Payment service providers for secure transaction processing
• Technical service providers for website hosting and maintenance
• Legal authorities when required by law or legal process
All third parties are required to handle personal information responsibly and confidentially.
5. Data Storage and Retention
Personal information is stored only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
We take reasonable steps to ensure that outdated or unnecessary personal data is securely deleted or anonymized.
6. Data Security Measures
The Sparkles implements reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no method of data transmission or electronic storage is completely secure. While we strive to protect your personal information, absolute security cannot be guaranteed.
7. User Rights
Users have the right to request access to their personal information held by The Sparkles. Users may also request correction or deletion of personal data, subject to applicable laws and business requirements.
Requests related to personal data are handled in accordance with applicable legal obligations.
8. Children’s Privacy
The Sparkles does not knowingly collect personal information from individuals under the age of 18. If such information is identified, appropriate steps will be taken to remove it from our records.
9. Third-Party Links
The website may contain links to third-party websites. The Sparkles is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
10. Changes to This Privacy Policy
The Sparkles reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
11. Governing Principles
This Privacy Policy is governed by applicable laws and regulations of Pakistan. The Sparkles operates in compliance with relevant data protection standards to the extent applicable.
This Privacy Policy is effective as of the date it is published on the website.
